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New Zealand Certificate in Health and Wellbeing (Support Work)

New Zealand Certificate in Health and Wellbeing (Support Work)

Level 3

Are you a people person dedicated to the care of others? Gain sought after skills in UCOL’s New Zealand Certificate in Health and Wellbeing (Support Work).

A simulated hospital environment with student nurses at UCOL
Quick info

Level: 3

Locations: HLC Levin, UCOL Wairarapa

Duration: 22 weeks, full-time

HLC Levin
26 Jan 2021 - 27 Jun 2021

26 Jul 2021 - 10 Dec 2021

Domestic Fees: *
$2,210.00Scholarship info

International Fees:*

Additional Fees
Compulsory course costs may apply.

* Fees are indicative only, and are inclusive of the student services levy and GST (goods and services tax). The fee shown is for one year of study.

Employers in aged residential, acute, primary and rehabilitative care need health assistants with a professional skill set.
You'll gain the skills to become a support worker in a health and wellbeing setting with the knowledge and skills to interact effectively with clients to ensure their optimum quality of life.

This programme is eligible for fees-free study under the Targeted Training and Apprenticeships Fund.

Please contact the info centre for more details.

Students in Horowhenua can study this programme at HLC Levin.

 Career & Study Outcomes

Graduates of UCOL’s New Zealand Certificate in Health and Wellbeing (Support Work) will be able to:
  • recognise and respond to signs of vulnerability and abuse
  • demonstrate ethical and professional behaviour
  • provide person-centred support to maximise independence
  • recognise and respond to change.
You may be employed in a range of roles supporting people in the community, such as disability or aged support. 

This qualification can lead to further studies in related health and wellbeing contexts, or in leadership and management, including New Zealand Certificate in Health and Wellbeing (Advanced Support).

To find out more about possible job prospects and salaries, see Ministry of Business, Innovation and Employment's Occupation Outlook for Social Workers.

 Course Information

Promoting Interpersonal Communication (14 credits)
Learn essential communication skills to interact effectively with clients, the importance of advocacy and self-advocacy, and how to recognise and respond to vulnerability.

Cultural-Legal Context of Health (20 credits)
Learn professional and ethical behaviour; health, safety and security practices; providing support to people from different cultures, and ascertaining a person's holistic needs with regards to their health and wellbeing.

Promoting Independence (18 credits)
Learn how to support people to use assistive equipment and move, meet their personal care needs, and provide person-centred care when supporting a person with early-stage dementia.

Maintaining a Person Centred Approach (18 credits)
Observe and respond to changes in a person, understand the support needs of a person with physical disabilities, and learn about the implications of aging on a person's lifestyle and wellbeing, and how to provide person-centred support.

Previous Related Programmes

The New Zealand Certificate in Health and Wellbeing (Support Work) supersedes and takes the best from the following programme of study, which is no longer offered:
  • National Certificate in Health, Disability and Aged support (Core Competencies)

 Student & Staff Profiles

 Domestic Entry Requirements

NCEA Level 1 (including 10 Literacy and 10 Numeracy Credits at Level 1) or equivalent.

For applicants 20 years of age and over there are no minimum academic requirements.  

Acceptance into the programme is conditional on a student authorising UCOL to obtain a background check from the New Zealand Police Licensing and Vetting Agency. Convictions of any offence may not necessarily exclude applicants from enrolment; the decision is at the discretion of the Programme Leader.

Students are also required to complete the Health Declaration Form.


For more information about NCEA Credits see UCOL's NCEA explained page.

 International Entry Requirements

In addition to the Domestic Entry Requirements, the following applies to international student applicants.

English language proficiency
International student applicants whose first language is not English must have an IELTS (or equivalent including TOEFL) score of 5 with no band score lower than 5. IELTS scores must be taken from a single IELTS Test Report Form (i.e. combining scores from more than one test is not permissible). UCOL is a TOEFL iBT testing centre. The English Proficiency test is accepted for English language entry into all UCOL programmes.

Under 20 years of age
For international applicants under 20 years of age who do not hold NCEA, International Academic Qualifications Entry Criteria apply.


 Advice & Guidance

UCOL's New Zealand Certificate in Health and Wellbeing (Support Work) comprises 70 credits. 

Work experience
There are 150 work experience hours for this programme.

Students at Horowhenua Learning Centre in Levin
Programme requirements may vary. Please contact your tutor for details.

Recognition of prior learning
Applications for Recognition of Prior Learning, including Cross Credit, Credit Transfer and Assessment of Prior Learning may be made on the Recognition of Prior Learning Form where a student believes all learning outcomes for a course or unit standards have already been met.

Application checklist
It will make the process easier if you prepare the following before you apply:

  • National Student Number (NSN) (If you don't have a NSN, you may request one from NZQA, or you can supply a verified copy of your birth certificate, passport or Whakapapa statement.)
  • Evidence of your highest level of academic achievement (and evidence of prior learning, if applicable)
  • Evidence that you meet the entry requirements of the programme
  • A completed Police Declaration Form
  • A completed Health Declaration Form
  • Check if you're eligible for additional support or a scholarship. If you're 19 years or younger, you may be eligible to enrol in one of our free Youth Transition programmes.

Note that you will need to provide any verified documents in person, via post or email.