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New Zealand Certificate in Business (First Line Management) - Online

Level 4

Gain the skills and knowledge you need to effectively lead your teams as a First Line Manager with the New Zealand Certificate in Business (First Line Management).

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Quick info

Level: 4

Locations: Palmerston North

Duration: 19 weeks, full-time or go at your own pace.

Monthly intakes throughout 2017. Please enquire for the next start date.

Domestic Fees:*

International Fees:*

* Fees are indicative only, and are inclusive of the student services levy and GST (goods and services tax). Fees for multi-year programmes are for one year of study.

If you have recently been appointed to a management role or are looking for a career in management, the New Zealand Certificate in Business (First Line Management) is ideal.  

The online business course will give you the skills and knowledge required as a first line manager to work with your teams to achieve organisational goals.

Career & Study Outcomes

Graduates of the New Zealand Certificate in Business (First Line Management) will have a range of transferrable, work-ready skills for the industry, including:

  • Confident communication
  • Workflow management
  • Operational objective prioritisation
  • Team motivation
  • Stakeholder relationship development
  • Cultivating a productive workplace environment
  • Professionalism and ethical business practices
  • Team leadership

To find out more about possible job prospects and salaries, see Ministry of Business, Innovation and Employment's Career Prospects as a Manager guide.

Education pathway

New Zealand Certificate in Business (First Line Management) graduates gain automatic entry and can pathway directly into the following programmes:

Learning Facilities

TANZ eCampus online.

Domestic Entry Requirements

NCEA Level 2 (including Literacy 10 credits at Level 2 and Numeracy 10 credits at Level 1)


Equivalent academic achievement


On a case-by-case basis at the discretion of the Executive Dean*

*Pending NZQA approval

International Entry Requirements

English Proficiency Entry Requirements:

International student applicants whose first language is not English must have an IELTS (or equivalent including TOEFL) score of 5.5 with no band score lower than 5. UCOL is a TOEFL iBT testing centre. The English Proficiency test is accepted for English language entry into all UCOL programmes.

Advice & Guidance

This programme is designed for those who want to be employed or currently are employed in a first line management role.  It is recommended that applicants have 40 credits NCEA Level 1, including 10 literacy credits and 10 numeracy credits


This programme is also available on-campus. If you feel you'd benefit from learning in a classroom environment and all the associated facilities and learning support available to UCOL students, see New Zealand Certificate in Business (First Line Management).

UCOL's New Zealand Certificate in Business (First Line Management) comprises 60 credits. 

Applications for Recognition of Prior Learning, including Cross Credit, Credit Transfer and Assessment of Prior Learning may be made on the Recognition of Prior Learning Form where a student believes all learning outcomes for a course or unit standards have already been met.

Course Information

  • Effective Leadership
  • Team Management and Motivation
  • Achieving Team Objectives
  • Performance and Variance Management


The programme is approved by the New Zealand Qualifications Authority under the provisions of the Education Act 1989, and Universal College of Learning (UCOL) Trading as Universal College of Learning (UCOL) is accredited to teach it.