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New Zealand Certificate in Business (First Line Management)

Level 4

Gain the skills and knowledge you need to work effectively and become a leader in business with the New Zealand Certificate in Business (First Line Management).

Students learning business principles at our Whanganui Campus
Quick info

Level: 4

Locations: Palmerston North, Whanganui

Duration: 19 weeks, full-time or part-time study options

The next classes on campus are to be confirmed, however the programme is running online. See the link to the online course below in Related programmes.

Domestic Fees:*
$3,203.75Scholarship info

International Fees:*
Please enquire

* Fees are indicative only, and are inclusive of the student services levy and GST (goods and services tax). Fees for multi-year programmes are for one year of study.

If you are interested in business productivity, achieving operational objectives and improving workplace relationships the New Zealand Certificate in Business (First Line Management) is ideal for you.  

This business programme will give you the skills and knowledge required within business to work with teams and to achieve organisational goals, while valuing diversity and creating an inclusive working environment.

Career & Study Outcomes

Graduates of the New Zealand Certificate in Business (First Line Management) will have a range of transferrable, work-ready skills for the industry, including:

  • Confident communication
  • Workflow management
  • Operational objective prioritisation
  • Team motivation
  • Stakeholder relationship development
  • Cultivating a productive workplace environment
  • Professionalism and ethical business practices
  • Team leadership

To find out more about possible job prospects and salaries, see Ministry of Business, Innovation and Employment's Occupation Outlook for Managers.

Education pathway

New Zealand Certificate in Business (First Line Management) graduates gain automatic entry and can pathway directly into the following programmes:

Learning Facilities

  • Online via the Moodle platform
  • In UCOL's classrooms

Domestic Entry Requirements

NCEA Level 2 (including Literacy 10 credits at Level 2 and Numeracy 10 credits at Level 1)


Or equivalent academic achievement, such as:


On a case-by-case basis at the discretion of the Executive Dean

International Entry Requirements

In addition to the Domestic Entry Requirements, the following applies to international student applicants.

English language proficiency
International student applicants whose first language is not English must have an IELTS (or equivalent including TOEFL) score of 5.5 with no band score lower than 5. UCOL is a TOEFL iBT testing centre. The English Proficiency test is accepted for English language entry into all UCOL programmes.

Under 20 years of age
For international applicants under 20 years of age who do not hold NCEA, International Academic Qualifications Entry Criteria apply.

Advice & Guidance

UCOL's New Zealand Certificate in Business (First Line Management) comprises 60 credits. 

Full attendance is encouraged to maximise learning opportunities and to optimise success for students. 

Recognition of prior learning
Applications for Recognition of Prior Learning, including Cross Credit, Credit Transfer and Assessment of Prior Learning may be made on the Recognition of Prior Learning Form where a student believes all learning outcomes for a course or unit standards have already been met.

Course Information

  • Effective Leadership
  • Team Management and Motivation
  • Achieving Team Objectives
  • Performance and Variance Management


The programme is approved by the New Zealand Qualifications Authority under the provisions of the Education Act 1989, and Universal College of Learning (UCOL) Trading as Universal College of Learning (UCOL) is accredited to teach it.