UCOL's dedicated, professional staff are experienced in looking after the educational, practical and social needs of international students. UCOL staff follow the New Zealand Government's Code of Practice for the Pastoral Care of International Students.
International student support staff
International Student Coordinator
Phone: +64 6 952 7001 extn 70213
Mobile: +64 21 324 826
Health and Wellbeing Advisor and International Student Support
Phone: +64 6 952 7001 extn 60760
Mobile: +64 21 241 0052
Help with enrolment
The team in our International Office provide you with everything you need to succeed. See our comprehensive information online about study options available to you and advice on enrolling.
International student fees and refunds
International students pay different fees to New Zealand citizens. The fees can be found on the programme (qualification) page. The fees displayed are for one year of study. Payment is required in full before teaching starts. To find out more, see
UCOL's International Fees and Refunds Procedure.
Before you arrive
Student Support Coordinators will keep in touch with you to ensure you understand what living in New Zealand and studying at UCOL will be like.
UCOL doesn't arrange
accommodation for its international students, but we can provide some options nearby campus for you to consider.
We will assist with advice to help you to establish your life in New Zealand. See our
arriving soon guidance.
Upon arriving in New Zealand you'll be picked up from the airport closest to your campus. We look forward to meeting you.
Orientation is a fun, must-do experience offered to all international students at UCOL. It includes tailored tutorials, campus and facilities tours, visits to local attractions, and meetings with key community contacts.
All international students are also invited to take part in an official Pōwhiri, which is a traditional Māori welcome ceremony. It may involve karanga (being called and led onto campus), kaikōrero (welcome speeches), waiata (singing) and hongi (a traditional Maori greeting in which people press their noses together), all of which are aimed at warmly welcoming students into the UCOL whānau (family).
Attending class is important to your success at UCOL. There are repercussions for non-attendance, and UCOL is obligated to inform Immigration New Zealand, which may affect your
future visa applications.
Services and facilities
Studying at UCOL gives you access to experienced learning advisors and specialist tutors.
Our facilities are modern and well-equipped to supporting your learning. Check out our
Learning Hub and Library for more detail.
Safety and emergency contacts
UCOL wants to ensure that all of its students, staff and visitors stay safe, and we believe that everyone has a role to play in making this happen. You are responsible for your own personal health, safety and security on campus. Ensure that you know who to contact in an emergency, or if you have concerns about your safety or security while on campus.
In the event of an emergency, please call:
UCOL’s Security Service for each campus focuses on the on-campus safety of all students. Their contact details are below:
(24 hours / 7 Days)
Extension: 70032 (if calling from a UCOL phone)
Phone: 06 952 7032
Mobile: 027 447 9480
Whanganui (24 Hours / 7 Days)
Extension: 61835 (if calling from a UCOL phone)
Phone: 06 965 3835
Cell: 021 242 3209
Wairarapa (24 Hours / 7 Days)
Extension: 72056 (if calling from a UCOL phone)
Cell: 027 431 2154
Auckland (24 Hours / 7 Days)
Phone: 0800 347 787
Access emergency information in your language
Do you know what to do in an earthquake? Civil Defence has
helpful information about earthquakes and tsunamis in 22 different languages.
Contract dispute resolution
International students are welcomed to discuss any issues they have with a UCOL staff member. We will provide support accordingly and seek a solution. If you feel that UCOL have not resolved your concern or complaint you can seek support from the New Zealand Qualification Authority
(NZQA) free of charge. NZQA is a government organisation, and they can provide an independent assessment of your complaint.