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Coronavirus Update

Coronavirus Update #24

Government updates

The New Zealand Government announced yesterday that the country had reported four new positive cases of COVID-19, which have occurred from community transmission of unknown origin. The Government is raising the Alert Levels from midday today (Wednesday 12 August) to Level 3 for the Auckland region and Level 2 for the rest of the country. Read the full Government update.

UCOL updates

Under Alert Level 2 classes can continue on campuses with physical distancing, contact tracing and increased cleaning in place. At noon today, we will re-arrange classrooms to meet 1m distancing required. Where this isn't possible, some classes may need a return to remote learning for the rest of the week. Students, please attend classes as usual this morning and work with your lecturer on arrangements.

From noon onwards, there will be sign-in processes at all of our campuses, and as always, anyone who feels unwell needs to stay at home. More updates will come later this week. Team 5 million has done this before, and we are ready to do it again.

Tracking Where You’ve Been

Under Alert Level 2, the government recommend using the Ministry of Health COVID-19 tracker app to keep a record of where you have been.  UCOL displays QR Codes for this app at its doors. Whatever system you decide to use, the important thing is to keep a track of where you have been.


You can take some simple steps to help stop the spread of COVID-19.

  • Maintain physical distance of 2 meters in public and in retail stores and, 1 meter at workplace, restaurants, and gyms.
  • Avoid close contact with people with cold or flu-like illnesses.
  • Cover coughs and sneezes with disposable tissues or clothing.
  • Stay home if you are unwell and contact your GP.
  • Wash hands for at least 20 seconds with water and soap and dry them thoroughly:
    • before eating or handling food
    • after using the toilet
    • after coughing, sneezing, blowing your nose or wiping children’s noses
    • after caring for sick people
  • Try to wear a mask in public spaces or places where it is hard to maintain physical distance.
  • Keep a track of where you’ve been and who you’ve seen.
  • No public gathering of more than 100 people.

Borders and International Students

The New Zealand borders remain closed at this time, to reduce the spread of the virus from outside the country. Students are advised to regularly check the Immigration NZ website and the official websites of their country’s Embassy or High Commission in New Zealand for information on visas and travel.

New Zealand government has advised all New Zealanders to not travel overseas.

Student support

The Student Success team will continue providing care and support for UCOL students during the Level 2.  We encourage you to talk to the Student Success team and get support.


The Library is open, devices may still be borrowed, reduced computer/study spaces will be available due to distancing requirements.

All student appointments can still happen – but they MUST be booked on LIBCAL as we would prefer to limit drop-ins during this time.

Counselling appointments will be by phone for the next few days – you will be contacted if you have an appointment. Again please book through LIBCAL.


All Student Success services will be available on the Whanganui campus,  and remotely (by request). Please book appointments at the library service desk (8-5pm Monday – Friday) or online here: LIBCAL. Select location (campus) and then service/staff member. Browsing the library collection will be available from 8-5pm Monday – Friday but you must book in via the library service desk or email the library first so we can ensure social distancing. The library will continue to provide a click and collect service. The library catalogue and Library Libguides are available to assist with searching for library items and include links to eBooks. Library staff are happy to help and can be contacted through the library email or phone 965 3801 ext 60877.

All UCOL students who live in the Whanganui area (including students over 24) can access Youth Services Trust (YST) Whanganui health services, including counselling, by phoning 06 348 9935 or 022 685 5912 for an appointment. Youth Services Trust (at 39 Drews Avenue) will be open Monday-Friday 9-5pm. If you are feeling unwell you must contact YST by phone first.


The Library/Hub is open and has sign in procedure in place and one point of entry.

Students can currently access the computers in the hub as per usual.

Students can access the counsellor as normal but while maintaining social distancing.

Students can check the links below for staff contact details to arrange an appointment.

Future communications has been set up for staff and students to send any questions to or seek clarification regarding COVID-19. General and programme related enquires via ‘contact us’ form or ‘help’ on the website will be processed as usual. If we need to update you, updates will be shared via UCOL’s social media, website, Moodle or emailed to you. Where urgently required we will also text students.

Unite aganist COVID-19

The Ministry of Health has launched a dedicated website for COVID-19 that provides every information and updates on COVID-19.

COVID-19: Information for disabled people and their family and whānau

COVID-19: New Zealand Sign Language

COVID-19: Easy Read information

Key sources of information and advice are: